System Normal
MSP information is currently not populating on NMP. Several tickets have been submitted to HETS and they are currently researching.

Notifications & Updates

DME Weekly Educational Events for August 8 - 12, 2022

07/26/2022 | 11:33 AM

Suppliers/Providers are encouraged to attend the many educational events offered by Noridian. ...Read More

Medicare Secondary Payer (MSP) Data Not Available

08/03/2022 | 12:58 PM

On July 15, 2022, Noridian identified an issue where Medicare Secondary Payer (MSP) information is not displaying on the Eligibility response.  NMP will display the message "Eligibility information for this category is not on file on the date for this inquiry". Noridian has reported the issue to HETS to identify and resolve the issue. Providers do not need to report the error to Noridian. 

Prior Authorization Request Submission and Status Now Available in the Noridian Medicare Portal for Part B Users

07/26/2022 | 11:21 AM

The Noridian Medicare Portal (NMP) now allows Part B users to submit Prior Authorization Requests (PAR) and view the decision letter following review. At this time, PAR submissions are only required for Ambulance HCPCS codes A0426 and A0428. ...Read More

Multi-Factor Authentication (MFA) Passcode Valid for 8 Hours

07/07/2022 | 14:54 PM

Noridian has enhanced the Multi-Factor Authentication (MFA) passcode on the Noridian Medicare Portal (NMP) to be valid for an 8-hour time period. Users will continue to request the passcode at each log in but will be able to just enter in the same passcode for 8 hours instead of receiving a new passcode at each log in. A text message or email will still be received at each log in with the same passcode. ...Read More

Prior Authorization Required for Orthotics

06/24/2022 | 12:37 PM

Prior Authorization will be required as a condition of payment for two spinal orthoses L0648 and L0650 HCPCS codes and three knee orthoses L1832, L1833, and L1851 HCPCS codes beginning for dates of delivery on or after July 12, 2022, in California, New York, Florida, and Illinois, Maryland, Pennsylvania, New Jersey, Michigan, Ohio, Kentucky, Texas, North Carolina, Georgia, Missouri, Arizona, and Washington. See the “Required Prior Authorization: Orthoses” webpage for your jurisdiction for additional information. ...Read More

Noridian Medicare Portal - Removing Voice Call Option for MFA - July 1, 2022

06/09/2022 | 13:30 PM

Effective July 1, 2022, Noridian Medicare Portal users will no longer have the option to have a voice phone call to receive the Multi-Factor Authentication (MFA) passcode when logging in. The email and text option will continue to be available. ...Read More

Registering for the Noridian Medicare Portal Just… Got… Easier!

06/03/2022 | 07:33 AM

New tutorials have been added for every step of the Noridian Medicare Portal (NMP) Registration Guide. Check out the Registration Guide, to find instructions for the seven steps. Click on the plus sign next to each step to expand the view. Here you will find written instructions but if you would rather see and hear the instructions, select the DME tutorial. Every step has its own instructions. How great is that!...Read More

Prior Authorization for Power Operated Vehicles and Orthoses

04/07/2022 | 10:38 AM

Effective April 13, 2022, Prior Authorization (PA) will be required nationwide for the following HCPCS codes for Power Operated Vehicles: ...Read More

WOPD and Face-to-Face Required List HCPCS Code Look Up Tool Now Available

03/24/2022 | 08:14 AM

A new look up tool has been created to help suppliers and billers determine which HCPCS codes require a written order prior to delivery (WOPD) and face-to-face (F2F) encounter. Effective April 13, 2022, HCPCS codes listed in the Federal Register will require a WOPD and F2F within six months preceding the date of the WOPD. View the WOPD and Face-to-Face Required List HCPCS Code Lookup Tool on the Noridian website for your jurisdiction....Read More

DSMT and MNT Information Available on NMP

02/22/2022 | 08:04 AM

The Noridian Medicare Portal (NMP) now provides Diabetic Self-Management Training (DSMT) and Medical Nutrition Training (MNT) benefit information as part of an Eligibility Inquiry response. When the beneficiary that was inquired on has had DSMT or MNT services, the following information will display:...Read More

2021 1099 Tax Forms Available on NMP

02/01/2022 | 06:57 AM

The 2021 1099-INT and/or 1099-MISC are now available on the Noridian Medicare Portal (NMP). The 1099 inquiry is available through the Financials function....Read More

2022 Deductible Information Available in NMP

12/10/2021 | 13:37 PM

Effective December 11, 2021, the 2022 deductible, co-payment and coinsurance liabilities are now available on an Eligibility Inquiry Response in the Noridian Medicare Portal (NMP). 

Level 2 Appeal Submission for Part A Providers

10/19/2021 | 11:52 AM

The Noridian Medicare Portal (NMP) now offers Part A providers to submit Level 2 Reconsiderations directly to the Qualified Independent Contractor (QIC). This new functionality will allow providers to not only submit your reconsiderations, but also be able to check the status, view the reconsideration decisions and view and print the reconsideration letters. ...Read More

Part B Claim Specific Remittance Advices - Beneficiary Name Provided

05/07/2019 | 09:01 AM

Update: As of October 1, 2021, the beneficiary name on the Part B Claim Specific Remittance Advice will now display. ...Read More

Remittance Advice Requirement - Effective September 29, 2021

09/29/2021 | 07:48 AM

Remittance Advices (RA) are issued in either Standard Paper Remittance (SPR) or Electronic Remittance Advice (ERA) formats. An RA provides finalized claim details and contains explanatory claim processing message codes. Three different sets of codes are used on an RA: reason codes, group codes and Medicare-specific remark codes and messages. Effective September 29, 2021 in order for Noridian Customer Service Representatives to assist callers, a copy of the remittance advice will need to be available when calling. This change is being implemented to ensure we provide efficient customer service. 

Website Feedback and Cookies

08/31/2021 | 14:20 PM

Does it seem like you are being asked to provide feedback every day? The Noridian Website Experience survey is designed to be presented every 30 days once a survey has been completed, and every 15 days if the survey invitation is declined. These surveys use “cookies” on your internet browser to determine when the survey will be presented. A cookie is a piece of information that is sent to your browser when you access a website. Your facility’s network or browser may delete these cookies daily. If this is the case, the survey cookie is no longer on your computer which causes the survey to be presented more than designed. Check with your facility’s IT professionals for your company’s cookie standards.  ...Read More

Line Level Reasons Codes Available on Part A Claims on the Noridian Medicare Portal

08/03/2021 | 13:32 PM

As of July 30, 2021, the Noridian Medicare Portal (NMP) is now providing enhanced functionality for Part A claims. On a Part A Claim Status Inquiry, a reason code is provided to indicate any potential denials or edits for each line of the claim. These reason codes have been enhanced by providing a hyperlink to the reason code narrative. When a user clicks the hyperlink on the reason code, a pop-up window will display the reason code and the associated narrative. To return to the claim detail screen, simply click the “X” button in the top right corner of the pop-up window.  

Full Remittance Advices for Part A Users Now Available on the Noridian Medicare Portal

07/06/2021 | 10:38 AM

Part A providers are now able to view, save and print versions of their full electronic remittance advices (ERAs) on the Noridian Medicare Portal (NMP). Remittance advices issued on or after July 2, 2021 are available for users that have access to the Remittance Advice inquiry. Previously, full remittance advices were only available for those NPIs that received the standard paper remittance (SPR). Using the Full Remittance Advice inquiry on NMP can be used instead of calling Customer Service to order a duplicate copy. ...Read More

Additional HCPCS Codes Available for Prior Authorization Submission on NMP

06/18/2021 | 10:52 AM

The following HCPCS Codes are now available for Prior Authorization (PA) submission through the Noridian Medicare Portal (NMP) for all Part A users. ...Read More

MBI format on the NMP

06/16/2021 | 10:14 AM

The Medicare Beneficiary Identifiers (MBIs) are made up of numbers 0 to 9 and upper-case letters A to Z. All letters are used except S, L, O, I, B and Z. In order to avoid errors when entering the MBI in the Noridian Medicare Portal (NMP), always use the number zero if a “0” character is part of the MBI as the letter “O” is never used. Likewise, with the number “1” and the letters “L” or “I” as only the number 1 is a valid character for the MBI....Read More