Help

Suppliers/Providers are encouraged to attend the many educational events offered by Noridian. ...Read More

Beginning March 20, 2023, for claims with a date of service on or after April 6, 2023, on a voluntary basis, a request can be made to have eligible Power Mobility Device (PMD) accessories reviewed with a Prior Authorization (PA) for a PMD base. For additional information, see the Required Prior Authorization: Power Mobility Devices webpage for your jurisdiction....Read More

To our providers, physicians, and suppliers:...Read More

The 2022 1099-INT and/or 1099-MISC are now available on the Noridian Medicare Portal (NMP). The 1099 inquiry is available through the Financials function....Read More

The Noridian Medicare Portal (NMP) uses the Claims Processing Systems to retrieve data for various inquiries. The Claims Processing Systems go offline nightly to cycle the claim information. When these systems are offline, some inquiries on NMP are unavailable. To better serve our users, Noridian has implemented System Availability Notices that will be displayed when the systems are offline and 10 minutes prior to the system going offline. ...Read More

January 19, 2023 Update: The Lifetime Reserve Remaining Days (LTR) information is now displaying correctly. ...Read More

January 3, 2023 Update: The DRG Allowed Amount is now displaying correctly on the Part A Claim Specific Remittance Advice. ...Read More

Update: As of November 10, 2022 the MSP data issue has been resolved. ...Read More

Effective October 1, 2022, the Noridian Medicare Portal (NMP) will have an additional Security Acknowledgment that all users will need to accept in order to continue when logging in. This additional security acknowledgment is required by CMS for all MACs to maintain standards and minimize potential security risks. ...Read More

Prior Authorization will be required nationwide as a condition of payment for the following HCPCS codes beginning for dates of delivery on or after October 10, 2022:...Read More

Part A users may receive a “MAS Portlet Functionality Error” when trying to submit a Level 2 Appeal (Reconsideration). This issue has been reported to Noridian and we are actively working on a resolution. This issue may be sporadic and not affect all submissions or users. Users are encouraged to try their submission again, or submit the Reconsideration by another method.  Noridian apologizes for the inconvenience this may cause and will post an updated message once the issue has been resolved. 

As of August 16, 2022 this issue has been resolved. The Eligibility response is now returning the MSP data. ...Read More

The Noridian Medicare Portal (NMP) now allows Part B users to submit Prior Authorization Requests (PAR) and view the decision letter following review. At this time, PAR submissions are only required for Ambulance HCPCS codes A0426 and A0428. ...Read More

Noridian has enhanced the Multi-Factor Authentication (MFA) passcode on the Noridian Medicare Portal (NMP) to be valid for an 8-hour time period. Users will continue to request the passcode at each log in but will be able to just enter in the same passcode for 8 hours instead of receiving a new passcode at each log in. A text message or email will still be received at each log in with the same passcode. ...Read More

Prior Authorization will be required as a condition of payment for two spinal orthoses L0648 and L0650 HCPCS codes and three knee orthoses L1832, L1833, and L1851 HCPCS codes beginning for dates of delivery on or after July 12, 2022, in California, New York, Florida, and Illinois, Maryland, Pennsylvania, New Jersey, Michigan, Ohio, Kentucky, Texas, North Carolina, Georgia, Missouri, Arizona, and Washington. See the “Required Prior Authorization: Orthoses” webpage for your jurisdiction for additional information. ...Read More

Effective July 1, 2022, Noridian Medicare Portal users will no longer have the option to have a voice phone call to receive the Multi-Factor Authentication (MFA) passcode when logging in. The email and text option will continue to be available. ...Read More

New tutorials have been added for every step of the Noridian Medicare Portal (NMP) Registration Guide. Check out the Registration Guide, to find instructions for the seven steps. Click on the plus sign next to each step to expand the view. Here you will find written instructions but if you would rather see and hear the instructions, select the DME tutorial. Every step has its own instructions. How great is that!...Read More

Effective April 13, 2022, Prior Authorization (PA) will be required nationwide for the following HCPCS codes for Power Operated Vehicles: ...Read More

A new look up tool has been created to help suppliers and billers determine which HCPCS codes require a written order prior to delivery (WOPD) and face-to-face (F2F) encounter. Effective April 13, 2022, HCPCS codes listed in the Federal Register will require a WOPD and F2F within six months preceding the date of the WOPD. View the WOPD and Face-to-Face Required List HCPCS Code Lookup Tool on the Noridian website for your jurisdiction....Read More

The Noridian Medicare Portal (NMP) now provides Diabetic Self-Management Training (DSMT) and Medical Nutrition Training (MNT) benefit information as part of an Eligibility Inquiry response. When the beneficiary that was inquired on has had DSMT or MNT services, the following information will display:...Read More