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Notifications & Updates

Part A Claim Specific Remittance Advice Alert

11/29/2022 | 12:50 PM

The Part A Claim Specific Remittance Advice is not displaying the complete DRG Allowed Amount. Providers should use their Full Remit to verify this amount.  Noridian is working to fix this issue and this notice will be updated once it has been resolved. 

DME Weekly Educational Events for November 28 - December 2, 2022

11/23/2022 | 11:16 AM

Suppliers/Providers are encouraged to attend the many educational events offered by Noridian. ...Read More

Inaccurate Medicare Secondary Payer (MSP) Data Display - Resolved

10/20/2022 | 08:13 AM

Update: As of November 10, 2022 the MSP data issue has been resolved. ...Read More

Security Acknowledgement on NMP

10/03/2022 | 06:41 AM

Effective October 1, 2022, the Noridian Medicare Portal (NMP) will have an additional Security Acknowledgment that all users will need to accept in order to continue when logging in. This additional security acknowledgment is required by CMS for all MACs to maintain standards and minimize potential security risks. ...Read More

Prior Authorization Required for Orthoses HCPCS Codes

09/22/2022 | 13:38 PM

Prior Authorization will be required nationwide as a condition of payment for the following HCPCS codes beginning for dates of delivery on or after October 10, 2022:...Read More

Level 2 Appeals Submission for Part A Users

09/14/2022 | 08:39 AM

Part A users may receive a “MAS Portlet Functionality Error” when trying to submit a Level 2 Appeal (Reconsideration). This issue has been reported to Noridian and we are actively working on a resolution. This issue may be sporadic and not affect all submissions or users. Users are encouraged to try their submission again, or submit the Reconsideration by another method.  Noridian apologizes for the inconvenience this may cause and will post an updated message once the issue has been resolved. 

Medicare Secondary Payer (MSP) Data Not Available - Resolved

08/03/2022 | 12:58 PM

As of August 16, 2022 this issue has been resolved. The Eligibility response is now returning the MSP data. ...Read More

Prior Authorization Request Submission and Status Now Available in the Noridian Medicare Portal for Part B Users

07/26/2022 | 11:21 AM

The Noridian Medicare Portal (NMP) now allows Part B users to submit Prior Authorization Requests (PAR) and view the decision letter following review. At this time, PAR submissions are only required for Ambulance HCPCS codes A0426 and A0428. ...Read More

Multi-Factor Authentication (MFA) Passcode Valid for 8 Hours

07/07/2022 | 14:54 PM

Noridian has enhanced the Multi-Factor Authentication (MFA) passcode on the Noridian Medicare Portal (NMP) to be valid for an 8-hour time period. Users will continue to request the passcode at each log in but will be able to just enter in the same passcode for 8 hours instead of receiving a new passcode at each log in. A text message or email will still be received at each log in with the same passcode. ...Read More

Prior Authorization Required for Orthotics

06/24/2022 | 12:37 PM

Prior Authorization will be required as a condition of payment for two spinal orthoses L0648 and L0650 HCPCS codes and three knee orthoses L1832, L1833, and L1851 HCPCS codes beginning for dates of delivery on or after July 12, 2022, in California, New York, Florida, and Illinois, Maryland, Pennsylvania, New Jersey, Michigan, Ohio, Kentucky, Texas, North Carolina, Georgia, Missouri, Arizona, and Washington. See the “Required Prior Authorization: Orthoses” webpage for your jurisdiction for additional information. ...Read More

Noridian Medicare Portal - Removing Voice Call Option for MFA - July 1, 2022

06/09/2022 | 13:30 PM

Effective July 1, 2022, Noridian Medicare Portal users will no longer have the option to have a voice phone call to receive the Multi-Factor Authentication (MFA) passcode when logging in. The email and text option will continue to be available. ...Read More

Registering for the Noridian Medicare Portal Just… Got… Easier!

06/03/2022 | 07:33 AM

New tutorials have been added for every step of the Noridian Medicare Portal (NMP) Registration Guide. Check out the Registration Guide, to find instructions for the seven steps. Click on the plus sign next to each step to expand the view. Here you will find written instructions but if you would rather see and hear the instructions, select the DME tutorial. Every step has its own instructions. How great is that!...Read More

Prior Authorization for Power Operated Vehicles and Orthoses

04/07/2022 | 10:38 AM

Effective April 13, 2022, Prior Authorization (PA) will be required nationwide for the following HCPCS codes for Power Operated Vehicles: ...Read More

WOPD and Face-to-Face Required List HCPCS Code Look Up Tool Now Available

03/24/2022 | 08:14 AM

A new look up tool has been created to help suppliers and billers determine which HCPCS codes require a written order prior to delivery (WOPD) and face-to-face (F2F) encounter. Effective April 13, 2022, HCPCS codes listed in the Federal Register will require a WOPD and F2F within six months preceding the date of the WOPD. View the WOPD and Face-to-Face Required List HCPCS Code Lookup Tool on the Noridian website for your jurisdiction....Read More

DSMT and MNT Information Available on NMP

02/22/2022 | 08:04 AM

The Noridian Medicare Portal (NMP) now provides Diabetic Self-Management Training (DSMT) and Medical Nutrition Training (MNT) benefit information as part of an Eligibility Inquiry response. When the beneficiary that was inquired on has had DSMT or MNT services, the following information will display:...Read More

2021 1099 Tax Forms Available on NMP

02/01/2022 | 06:57 AM

The 2021 1099-INT and/or 1099-MISC are now available on the Noridian Medicare Portal (NMP). The 1099 inquiry is available through the Financials function....Read More

2022 Deductible Information Available in NMP

12/10/2021 | 13:37 PM

Effective December 11, 2021, the 2022 deductible, co-payment and coinsurance liabilities are now available on an Eligibility Inquiry Response in the Noridian Medicare Portal (NMP). 

Level 2 Appeal Submission for Part A Providers

10/19/2021 | 11:52 AM

The Noridian Medicare Portal (NMP) now offers Part A providers to submit Level 2 Reconsiderations directly to the Qualified Independent Contractor (QIC). This new functionality will allow providers to not only submit your reconsiderations, but also be able to check the status, view the reconsideration decisions and view and print the reconsideration letters. ...Read More

Part B Claim Specific Remittance Advices - Beneficiary Name Provided

05/07/2019 | 09:01 AM

Update: As of October 1, 2021, the beneficiary name on the Part B Claim Specific Remittance Advice will now display. ...Read More

Remittance Advice Requirement - Effective September 29, 2021

09/29/2021 | 07:48 AM

Remittance Advices (RA) are issued in either Standard Paper Remittance (SPR) or Electronic Remittance Advice (ERA) formats. An RA provides finalized claim details and contains explanatory claim processing message codes. Three different sets of codes are used on an RA: reason codes, group codes and Medicare-specific remark codes and messages. Effective September 29, 2021 in order for Noridian Customer Service Representatives to assist callers, a copy of the remittance advice will need to be available when calling. This change is being implemented to ensure we provide efficient customer service.