Written Reopenings Available on NMP
11/15/2023 | 14:42 PM
Effective January 1, 2024, Noridian will be requiring that providers/suppliers use the Noridian Medicare Portal (NMP) for all written reopenings that are available through the Self-Service Reopening feature.
The reopening process allows providers/suppliers to correct clerical errors or omissions on denials received without having to request a formal appeal.
Before submitting a reopening request, providers/suppliers should research the claim denial reason to determine the proper way to resolve the denial and avoid it in the future. This can be accomplished in the Denial Code Resolution tool. A list of errors that must be corrected in NMP using a self-service reopening can be found on the Reopenings page of the Noridian Website.
Denial Code Resolution Tool