Thank you for your interest in the Noridian Medicare Portal, Noridian Healthcare Solutions' application allowing access for authorized Medicare suppliers and providers; hereafter referred to as providers, to Medicare eligibility and claim information.

The process and expectations for the Noridian Medicare Portal registration are defined in the steps below.

1. Agreements - Registration begins with a presentation of a series of agreements to read and accept. When prompted, read and accept all conditions of the policies/agreements. Agreements are listed below for reference.
   • CPT/ADA Agreement
   • Privacy Act Statement
   • Noridian Medicare Portal Terms and Conditions
   • Note: Registration will not continue until all agreements have been accepted.
2. Registration pages - After all agreements have been accepted, the user is taken to the registration pages:
3. Personal Information
4. Login to Account
5. Security Questions
6. Account Confirmation
7. Organization Information
8. Add Providers/ Suppliers
9. The Provider Administrator will receive notification of the pending request. The Provider Administrator will determine access approval.

All registered users may receive emailed updates and notifications regarding Noridian Medicare Portal events.

Please ensure that the email address (do-not-reply-noridianportal@noridian.com) is an accepted sender within your email account (spam, junk folder), white list.

LICENSE FOR USE OF "PHYSICIANS' CURRENT PROCEDURAL TERMINOLOGY", (CPT)

FOURTH EDITION End User/Point and Click Agreement:

CPT codes, descriptions and other data only are copyright 2009 American Medical Association (AMA). All Rights Reserved (or such other date of publication of CPT). CPT is a trademark of the AMA.

You, your employees and agents are authorized to use CPT only as contained in the following authorized materials: Local Coverage Determinations (LCDs), training material, publications, and Medicare guidelines, internally within your organization within the United States for the sole use by yourself, employees and agents. Use is limited to use in Medicare, Medicaid, or other programs administered by the Centers for Medicare & Medicaid Services (CMS). You agree to take all necessary steps to insure that your employees and agents abide by the terms of this agreement. You acknowledge that the AMA holds all copyright, trademark, and other rights in CPT.

Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. License to use CPT for any use not authorized here in must be obtained through the AMA, CPT Intellectual Property Services, 515 N. State Street, Chicago, IL 60610. Applications are available at the AMA web site, https://www.ama-assn.org/. 

This product includes CPT which is commercial technical data and/or computer data bases and/or commercial computer software and/or commercial computer software documentation, as applicable which were developed exclusively at private expense by the American Medical Association, 515 North State Street, Chicago, Illinois, 60610. U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2)(June 1995) and/or subject to the restrictions of DFARS 227.7202-1(a)(June 1995) and DFARS 227.7202-3(a)June 1995), as applicable for U.S. Department of Defense procurements and the limited rights restrictions of FAR 52.227-14 (June 1987) and/or subject to the restricted rights provisions of FAR 52.227-14 (June 1987) and FAR 52.227-19 (June 1987), as applicable, and any applicable agency FAR Supplements, for non-Department Federal procurements.

AMA Disclaimer of Warranties and Liabilities.

CPT is provided "as is" without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. AMA warrants that due to the nature of CPT, it does not manipulate or process dates, therefore there is no Year 2000 issue with CPT. The AMA disclaims responsibility for any errors in CPT that may arise as a result of CPT being used in conjunction with any software and/or hardware system that is not Year 2000 compliant. No fee schedules, basic unit, relative values or related listings are included in CPT. The AMA does not directly or indirectly practice medicine or dispense medical services. The responsibility for the content of this file/product is with Noridian Healthcare Solutions or the CMS and no endorsement by the AMA is intended or implied. The AMA disclaims responsibility for any consequences or liability attributable to or related to any use, non-use, or interpretation of information contained or not contained in this file/product.

CMS Disclaimer

The scope of this license is determined by the AMA, the copyright holder. Any questions pertaining to the license or use of the CPT must be addressed to the AMA. End Users do not act for or on behalf of the CMS. The CMS DISCLAIMS RESPONSIBILITY FOR ANY LIABILITY ATTRIBUTABLE TO END USER USE OF THE CPT. The CMS WILL NOT BE LIABLE FOR ANY CLAIMS ATTRIBUTABLE TO ANY ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE INFORMATION OR MATERIAL CONTAINED ON THIS PAGE. In no event shall CMS be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of such information or material.

This license will terminate upon notice to you if you violate the terms of this license. The AMA is a third party beneficiary to this license.

POINT AND CLICK LICENSE FOR USE OF "CURRENT DENTAL TERMINOLOGY", ("CDT")

End User License Agreement

These materials contain Current Dental Terminology, (CDT), copyright © 2002, 2004 American Dental Association (ADA). All rights reserved. CDT is a trademark of the ADA.

THE LICENSE GRANTED HEREIN IS EXPRESSLY CONDITIONED UPON YOUR ACCEPTANCE OF ALL TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. BY CLICKING BELOW ON THE BUTTON LABELED "I Accept", YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO ALL TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT.

IF YOU DO NOT AGREE WITH ALL TERMS AND CONDITIONS SET FORTH HEREIN, CLICK BELOW ON THE BUTTON LABELED "I Do Not Accept" AND EXIT FROM THIS COMPUTER SCREEN.

IF YOU ARE ACTING ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU ARE AUTHORIZED TO ACT ON BEHALF OF SUCH ORGANIZATION AND THAT YOUR ACCEPTANCE OF THE TERMS OF THIS AGREEMENT CREATES A LEGALLY ENFORCEABLE OBLIGATION OF THE ORGANIZATION. AS USED HEREIN, "YOU" AND "YOUR" REFER TO YOU AND ANY ORGANIZATION ON BEHALF OF WHICH YOU ARE ACTING.

1. Subject to the terms and conditions contained in this Agreement, you, your employees, and agents are authorized to use CDT only as contained in the following authorized materials and solely for internal use by yourself, employees and agents within your organization within the United States and its territories. Use of CDT is limited to use in programs administered by Centers for Medicare & Medicaid Services (CMS). You agree to take all necessary steps to ensure that your employees and agents abide by the terms of this agreement. You acknowledge that the ADA holds all copyright, trademark and other rights in CDT. You shall not remove, alter, or obscure any ADA copyright notices or other proprietary rights notices included in the materials.

2. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CDT for resale and/or license, transferring copies of CDT to any party not bound by this agreement, creating any modified or derivative work of CDT, or making any commercial use of CDT. License to use CDT for any use not authorized herein must be obtained through the American Dental Association, 211 East Chicago Avenue, Chicago, IL 60611. Applications are available at the American Dental Association web site, http://www.ADA.org/.

3. Applicable Federal Acquisition Regulation Clauses (FARS)\Department of Defense Federal Acquisition Regulation Supplement (DFARS) Restrictions Apply to Government use. Please click here to see all U.S. Government Rights Provisions. 

4. ADA DISCLAIMER OF WARRANTIES AND LIABILITIES. CDT is provided "as is" without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. No fee schedules, basic unit, relative values or related listings are included in CDT. The ADA does not directly or indirectly practice medicine or dispense dental services. The sole responsibility for the software, including any CDT and other content contained therein, is with Noridian Healthcare Solutions or the CMS; and no endorsement by the ADA is intended or implied. The ADA expressly disclaims responsibility for any consequences or liability attributable to or related to any use, non-use, or interpretation of information contained or not contained in this file/product. This Agreement will terminate upon notice to you if you violate the terms of this Agreement. The ADA is a third-party beneficiary to this Agreement.

5. CMS DISCLAIMER. The scope of this license is determined by the ADA, the copyright holder. Any questions pertaining to the license or use of the CDT should be addressed to the ADA. End users do not act for or on behalf of the CMS. CMS DISCLAIMS RESPONSIBILITY FOR ANY LIABILITY ATTRIBUTABLE TO END USER USE OF THE CDT. CMS WILL NOT BE LIABLE FOR ANY CLAIMS ATTRIBUTABLE TO ANY ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE INFORMATION OR MATERIAL COVERED BY THIS LICENSE. In no event shall CMS be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of such information or material.

The license granted herein is expressly conditioned upon your acceptance of all terms and conditions contained in this agreement. If the foregoing terms and conditions are acceptable to you, please indicate your agreement by clicking below on the button labeled "I Accept". If you do not agree to the terms and conditions, you may not access or use the software. Instead, you must click below on the button labeled "I Do Not Accept" and exit from this computer screen.

NORIDIAN PRIVACY POLICY

Policy effective and last reviewed June 27, 2023

Noridian Healthcare Solutions (Noridian) contracts with the Centers for Medicare & Medicaid Services (CMS) and is a CMS contractor under the authority granted in Sections 1842, 1862 (b) and 1874 of Title XVIII of the Social Security Act (the Act) (42 United States Code (U.S.C.) §§1395u, 1395y (b), and 1395kk).

As a CMS contractor, Noridian maintains the four (4) websites identified below, three of which are public and one that is non-public. Noridian is providing this notice to you concerning (i) how Noridian might use or disclose personally identifiable information (PII) that you might provide while visiting our public websites at http://med.noridianmedicare.com,  https://noridiansmrc.com, or http://www.edissweb.com (“Noridian’s Public Websites”) and (ii) how we might use or disclose PII or protected health information (PHI) that a health care provider might provide when using the non-public provider portal at https://www.noridianmedicareportal.com (“Noridian’s Non-Public Portal").

Under this policy, PII means any information that alone, or in combination with other data elements, could be used to identify you, such as a name, address, telephone number, Social Security number (SSN), or other personal identifier unique to you (e.g., Medicare provider/supplier number). In general, PHI means individually identifiable health information that is created by a health care provider or other covered entity that relates to the health or condition of an individual.

Protecting your privacy is very important to us. We understand that visitors to our public websites and providers who visit our non-public provider website need to be in control of their personal information, which is why we actively protect the privacy of everyone who uses our various websites. We are telling you about the Noridian public and non-public website privacy policy, so you know what information we collect, why we collect it, and what we do with it. This policy covers the following public and non-public websites (collectively, “Noridian’s Websites"):

• http://med.noridianmedicare.com (public)
• http://www.edissweb.com (public)
• https://noridiansmrc.com (public)
• https://www.noridianmedicareportal.com (non-public)

How We Collect, Use, and Disclose Information on Noridian’s Websites

Noridian’s Public Websites:  
Noridian's Public Websites may collect PII about you during your visit when you choose to provide it to us—for example, when you provide us information about you on our “Email Customer Service” or “Website Feedback” pages; when you sign up for a list serve; when you register on our site; when you register for an event; or when you participate in surveys, as described more below.  You do not have to give us PII to visit Noridian's Public Websites. If you choose to provide us with PII, we will use the information you provide only as long as needed to respond to your question, grant access, or to fulfill the stated purpose of the communication. Groups of records that contain PII about an individual and are designed to be retrieved by the individual's name or other personal identifier linked to the individual will be safeguarded in accordance with the Privacy Act of 1974, Health Insurance Portability and Accountability Act of 1996 (HIPAA), CMS' Information Security Acceptable Risks Safeguards (ARS) and other CMS contract requirements.

Noridian’s Non-Public Portal:  
Noridian as a CMS contractor will collect PII from health care providers using the Non-Public Portal if they specifically and knowingly choose to provide it to us. We will use the PII only in connection with our services as a CMS contractor, or for such purposes that we describe to you at the point of collection. For example, health care providers might submit PII in connection with their enrolling to use Noridian's secure provider portal. In such a case, Noridian will actively guard any PII they provide and will not disclose, give, sell or transfer any such personal information to third parties. If we share demographic information with third parties, we will give them aggregate information only. By supplying Noridian with PII, the health care provider users have consented to allowing Noridian to use that PII in any way in accordance with CMS/HIPAA standards.

Noridian also collects PII to track those users registering for portal access. For health care providers to become users, they are required to enter in personal information (that is, name, work phone, email address, the provider/supplier's Tax Identification Number (TIN) or Social Security number (SSN), organization name, trading partner ID, NPI, and PTAN). This information is used to permit them continued access to the Non-Public Portal.

In addition to PII, health care providers might submit PHI in connection with the functionality provided through Noridian's secure non-public provider portal. We use and disclose such PHI only in connection with our role as a CMS contractor and then only as permitted or required under the HIPAA Privacy Rules and under our contract with CMS. Please see the Notice of Privacy Practices applicable to CMS contractors that is published by CMS on its website for a full description of all uses and disclosures of such PHI under the HIPAA Privacy Rule.

For more information or to ask questions about CMS's privacy practices, email privacy@cms.hhs.gov. 

Noridian’s Websites Generally: Noridian may also collect PII to track those users registering for educational events. Users are required to enter in personal information (that is, name, email address, company name, and so on) when registering for most educational events, such as webinars and in-person seminars. This information is then used for continued communication with the user regarding their event registration and participation.

Users also have the option when registering on our List Serve Email newsletter to receive Medicare news and information. In order to complete this request, they need only supply their email address and name.

Noridian may also use an online survey to collect opinions and feedback. This online survey will appear at random to users. Survey respondents have the option of not including any PII in their comments. However, if the user has a question, there is an option to leave their email address. Noridian analyzes and uses this information to improve our website's operation and content and to improve the end user experience.

Noridian’s Websites may also collect certain technical information—such as IP addresses, and browser and device information—from visitors who read, browse, and/or download information from our websites. We do this so we can analyze and understand how  the websites are used and how to make them more helpful. 

None of Noridian's Websites collect information for commercial marketing or any purpose unrelated to our mission and goals.

PII collected via Noridian’s Websites is kept on secure servers and is accessed only by staff members with a business need to use it. This information is disposed of in accordance with the Noridian Records Retention program when no longer needed. On occasion, PII collected is requested by, and shared with the CMS for use in contract activities. In accordance with CMS regulations, collected information is not disposed of; instead, it is kept on an indefinite basis. If Noridian transmits your protected data to CMS or any CMS-contracted entities, Noridian will ensure the data is encrypted according to CMS standards.

Additionally, Noridian may share the information we collect to the following categories of third-parties:

• Services providers, including data analytics providers, survey providers, and payment processors, among others;
• Noridian’s subsidiaries and affiliates;
• Entities that acquire us or all or substantially all of our assets, or entities that engage in due diligence to consider doing so;
• The federal, state, or local governments, pursuant to relevant laws and regulations;
• Law enforcement

How We Might Use or Disclose Information Collected from Third-Party Websites
Noridian uses third-party websites to collect various types of information. Some of these third-party companies (and information about their privacy policies) are listed below. Any of your activity on these third-party websites is governed by the security and privacy policies of those websites. If you choose to use any of these third-party websites, you should review their privacy policies before such use and ensure that you understand how your information may be used and disclosed.
Noridian is not responsible for the content of linked third-party sites and does not make any representations regarding the privacy practices of, or the content or accuracy of materials on, such third-party web sites. Your use of third-party web sites is subject to the terms of use for such sites. If you decide to access third-party web sites that are linked to this Site, you do so at your own risk.

GoToWebinar
Website: http://gotowebinar.com 
Privacy Policy: https://www.citrix.com/about/legal/citrix-online-privacy-policy-overview-en.html 

Google Analytics
Website: http://www.google.com/analytics 
Privacy Policy: http://www.google.com/intl/en/policies/privacy/ 

General Information Applicable to Noridian’s Websites

Web Server Usage
We may record information about how users access our websites. This information may include your IP address (or the DNS name associated with it) and what Web software you are using (browser and version). Information provided will be used only for statistical purposes to help improve this site. This information cannot be used to identify a specific individual.

While we make every attempt to protect the personal information that you share with us, it is important to realize that electronic mail is not secure against interception. If your communication is very sensitive, we recommend sending it by postal mail instead. Noridian will not use email as a form of communication if it involves sensitive information, unless the email is encrypted per CMS standards. Otherwise, only telephone, fax or postal services will be used for communicating sensitive information.

Cookies
A cookie is a small piece of information that is sent to your browser when you access a website. There are two kinds of cookies, a session cookie and a persistent cookie. A session cookie is text that is stored temporarily in your computer's memory but never written to a drive. It is destroyed as soon as you close your browser. A persistent cookie is saved to a file on your hard drive. Noridian primarily uses only session cookies. A persistent cookie that expires on its own in 30 days may be used in conjunction with a website satisfaction survey, however no PII is collected. You may be able to decline using cookies, but you may be asked to re-enter previously supplied information to complete the website satisfaction survey each time you access it.

How to opt Out or Disable Cookies
If you do not wish to have temporary or persistent cookies placed on your computer, you may disable them using your Web browser. If you decide to "opt out" of cookies, you will still have access to all information and resources the Noridian website provides.

You can easily remove any cookies that have been created in the cookie folder of the most popular Internet browsers. Select the "Help" function on your browser and enter "cookies" to search for information on how to remove all or individual cookies.

Do Not Track
Our systems are not configured to recognize or respond to Do Not Track headers or signals.

External Links
Our website and publications contain numerous links to other network websites. We cannot be responsible for the privacy practices of other organizations or the content of external websites. Noridian is not responsible for the content of linked third-party sites and does not make any representations regarding the privacy practices of, or the content or accuracy of materials on, such third-party web sites. Your use of third-party web sites is subject to the terms of use for such sites. If you decide to access third-party web sites that are linked to this Site, you do so at your own risk.

Amendments to This Privacy Policy
Noridian may occasionally update this policy.  Any changes we may make to this Privacy Policy will be posted here. Please check this Privacy Policy frequently. If you do not agree or consent to these changes, do not continue to use Noridian’s Websites.

We Value Your Opinion 
We welcome your input about our Website Privacy Policy. We encourage you to submit comments, or questions or requests (e.g., to amend or correct previously submitted PII). Please send any comments or concerns to the Noridian Medicare Privacy Officer.

Noridian Medicare Privacy Officer
Noridian has a designated privacy official who is available to answer privacy questions, for reporting privacy issues, specifically, the types of data we collect and how we use it, as well as how we share, safeguard, and dispose of collected information. You may contact the Medicare Privacy Officer by submitting your comments or questions to the following address or phone number:

Noridian Healthcare Solutions
Attn: Medicare Privacy Officer
PO Box 6055
Fargo ND 58103

PrivacyOffice@noridian.com 
1-800-667-8519 (Privacy concerns only)
1-855-609-9960 (Noridian Medicare Portal sign in issues)

Read the following terms and conditions carefully before continuing. The user must accept these terms and conditions to obtain access to the Noridian Medicare Portal. If the user does not agree to these terms and conditions, the user will not be able to use the Noridian Medicare Portal. It is suggested that the user check these terms periodically for changes. The terms can be accessed from the link located at the bottom of the Noridian Medicare Portal main menu. If the Noridian Medicare Portal is accessed after changes to these terms and conditions are posted, the user will be deemed to have accepted any changes.

Terms and Conditions as of: July 23, 2015

User Access

Users shall have access to such applications, as Noridian Healthcare Solutions, LLC (Noridian) makes available through the Noridian Medicare Portal. Noridian reserves the right to determine the applications and level of access granted to each user.

Noridian may, without advance notice or liability, add, discontinue, or revise any aspect of the Noridian Medicare Portal, including without limitation such aspects as scope of service, availability of service, time of service availability, or the hardware and/or software required for users to access and use the Noridian Medicare Portal applications. Noridian will make reasonable efforts to provide users with advance notice of such events when practicable.

User Equipment and Remote Connect Charges

Users shall be responsible for obtaining and maintaining, at the users’ own expense, all computer hardware, software, communication equipment and access lines necessary to access and utilize the Noridian Medicare Portal.

User Names and Passwords

Role based security is enforced to ensure information is accessible on a minimum necessary/need to know basis. A user’s access is restricted to assigned Medicare provider identification numbers.

The user is responsible for maintaining the confidentiality of their user name (account ID) and password and is responsible for all activities resulting from the use of their user name and password, including unauthorized use. The user is required to immediately notify Noridian Medicare Portal Support when discontinuing use of the Noridian Medicare Portal, or in the event the user name and password are compromised or abused.

Conduct of User

The user agrees to use the Noridian Medicare Portal only for lawful purposes. The user will not post or transmit on or through the Noridian Medicare Portal any libelous, obscene, or otherwise unlawful information of any kind, and the user will not engage in any conduct involving the Noridian Medicare Portal that would constitute a criminal offense or give rise to civil liability under any local, state, federal or other law or regulation, including, but not limited to, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and any subsequent amendments. The user will not upload, post, reproduce or distribute to or through the Noridian Medicare Portal any material protected by copyright, privacy or other proprietary right without first obtaining the written permission of the owner thereof. The user acknowledges that the Noridian Medicare Portal contains copyrighted and other proprietary and confidential information and material, and the user will respect all such proprietary rights and take such precautions as may be reasonably necessary to protect private, confidential and other proprietary information and material from unauthorized use or disclosure.

The user is responsible for compliance with all applicable policies and procedures published by payors or government agencies.

Conduct of the Administrator

As the Administrator, it is your responsibility to ensure all end users that you are responsible for, are accountable for their access.  This entails ensuring the user is not sharing id’s which is a security violation, using the data inappropriately within the Noridian Medicare Portal and notifying you when their access is no longer needed so the account can be removed.  You are also responsible to monitor the users and their access on a regular basis.  You are also responsible to approve/reject the end users requests for access in a timely manner.  You are overall accountable for all activities logged by the users you oversee.  As an Administrator, it is critical that all information you see in the Noridian Medicare Portal is kept confidential as it relates to the end users and their functionality.  Non-compliance with the above is considered to be unacceptable behavior, which is cause for Noridian to revoke all security access to the Noridian Medicare Portal.

Availability of Benefits

The data presented is not a guarantee of benefits. Benefits are only available for medically appropriate and necessary treatment that is covered according to the terms of the benefit plan and subject to the patient’s eligibility on the date of service. Benefits will be denied if the member is not eligible on the date of service.

Accuracy and Validity of Information and Opinions

Noridian will make reasonable efforts to ensure that information it contributes to the Noridian Medicare Portal is timely and accurate. However, Noridian does not warrant and assumes no responsibility whatsoever for the timeliness, accuracy, reliability, completeness or usefulness of any statement, opinion, advice, service or other information contributed by any third party.

Monitoring of the Noridian Medicare Portal

Noridian may, in its discretion and without notice, monitor the Noridian Medicare Portal and the user's use thereof to determine and ensure compliance and to protect itself and other users of the Noridian Medicare Portal from fraudulent, unlawful or abusive use, or for any other reason deemed necessary by Noridian. Noridian may also intercept and disclose any content, record, use or other information to the extent reasonably necessary to protect the rights of Noridian, for mechanical or service quality control as permitted by law, or to comply with any law, regulation, or governmental request. Noridian may also, in its discretion, review, edit, refuse to post or remove any material or information submitted or transmitted to the Noridian Medicare Portal.

On-line Updates

Noridian may, when feasible, update the Noridian Medicare Portal either with or without notice to the user. Such updates will occur automatically on-line upon the user's signing into the Noridian Medicare Portal or may occur pursuant to prompts, which appear on the user's web screen during use of the Noridian Medicare Portal. The user has no right to continued use of the prior versions after an update has been made. The user hereby consents to the process of the on-line updates, waiving any and all claims for damages, loss of data, or loss of access related thereto.

Noridian Medicare Portal System Maintenance

Planned availability for eligibility will be 24 hours/day and 7 days/week. All other options of the Noridian Medicare Portal will be available during normal claims processing system hours. The system will be brought down for occasional maintenance. To the extent possible, this maintenance will be scheduled on the weekends and off-hours when it will be least likely to cause an interruption in production. Notification of this downtime will be communicated to the user through the broadcast news messaging board on the Noridian Medicare Portal main menu.

Noridian Medicare Portal Support

Support is available through various methods. See the Contact Us link on the bottom of each Noridian Medicare Portal page for hours and contact information.

Copyright Protection

The Noridian Medicare Portal and the content provided therein, are protected by copyright. All rights in the pages, site content, graphics, and arrangement are owned by Noridian. The user is prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works of or using any of the content from the Noridian Medicare Portal for commercial or public purposes. The user is hereby granted a revocable, limited license to use the Noridian Medicare Portal to review Medicare information and for no other reason whatsoever. Except as expressly granted herein, no license is granted to the user, and any and all other rights are reserved by and for Noridian.

Applicability of State and Federal Laws

All products and services provided through the Noridian Medicare Portal are subject to all applicable state and federal laws. This includes, but is not limited to, all laws related to insurance, employee benefits, equal employment opportunity, and the Americans with Disabilities Act.

Users’ Privacy

While Noridian is committed to protecting the privacy of its members and others, it is possible that any transmission of data on or through the Internet may be intercepted, monitored, or downloaded by an unauthorized third party. To the extent allowed by state and federal law, Noridian expressly disclaims any liability for any data transmitted by the user, intentionally or otherwise, over the Internet. THE USER ASSUMES ALL RISK FOR THE SENDING OF ANY INFORMATION, BY ANY MEANS, INTENTIONAL OR OTHERWISE, VIA THE INTERNET.

DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE NORIDIAN MEDICARE PORTAL AND INFORMATION AVAILABLE THROUGH THE NORIDIAN MEDICARE PORTAL ARE FURNISHED BY NORIDIAN AND ACCEPTED BY THE USER "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY WHATSOEVER. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE SPECIFICALLY EXCLUDED AND DISCLAIMED. NORIDIAN DOES NOT WARRANT THAT THE NORIDIAN MEDICARE PORTAL, OR INFORMATION OBTAINED THROUGH THE NORIDIAN MEDICARE PORTAL SERVICES, WILL MEET THE USER'S REQUIREMENTS, THAT THE OPERATION OF THE NORIDIAN MEDICARE PORTAL WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ALL FAILURES OF THE NORIDIAN MEDICARE PORTAL TO SUBSTANTIALLY CONFORM TO OR PERFORM SUBSTANTIALLY IN ACCORDANCE WITH NORIDIAN SPECIFICATIONS WILL BE CORRECTED. EXCEPT AS EXPRESSLY PROVIDED ABOVE AND IN SUCH WARRANTIES, IF ANY, AS MAY BE PROVIDED BY THIRD PARTY VENDORS OF EQUIPMENT OR SOFTWARE UTILIZED IN CONNECTION WITH NORIDIAN MEDICARE PORTAL, THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE NORIDIAN MEDICARE PORTAL, AND INFORMATION OBTAINED THROUGH THE NORIDIAN MEDICARE PORTAL IS WITH THE USER.

Term and Termination

Either party may, at its election and in its sole discretion, terminate access to the Noridian Medicare Portal. Noridian Medicare Portal Support may, at any time, terminate the user's access to any or all of the Noridian Medicare Portal applications without advance notice if the user has prolonged inactivity or commits any violation.

Entire Agreement

These terms and conditions set forth the entire agreement and understanding between Noridian and the user regarding the subject matter hereof and supersede any prior representations, advertisements, statements, proposals, negotiations, discussions, understandings, or agreements regarding the same subject matter. If the user has entered into an Electronic Trading Partner Agreement with Noridian, the terms of the Electronic Trading Partner Agreement remain in effect and are not superceded by this agreement.

LIMITATION OF NORIDIAN LIABILITY

IN NO EVENT WILL NORIDIAN BE LIABLE TO THE USER OR ANY OTHER PERSON FOR ANY LOST PROFITS, LOST SAVINGS, LOST DATA, OR OTHER SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY INFORMATION, PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED BY NORIDIAN UNDER THIS AGREEMENT OR THE USE THEREOF, EVEN IF NORIDIAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, AND THE AGGREGATE LIABILITY OF NORIDIAN UPON ANY CLAIMS HOWSOEVER ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY INFORMATION, PRODUCTS OR SERVICES FURNISHED OR TO BE FURNISHED BY NORIDIAN UNDER THIS AGREEMENT WILL IN ANY EVENT BE ABSOLUTELY LIMITED TO THE AMOUNT PAID TO NORIDIAN BY THE USER UNDER THIS AGREEMENT; PROVIDED, HOWEVER, THAT NOTHING IN THIS AGREEMENT SHALL OPERATE TO RELIEVE NORIDIAN FROM LIABILITY FOR ITS OWN WILLFUL OR WANTON RECKLESSNESS OR INTENTIONAL TORTS.