Alert Details - Noridian Medicare Portal

Alert Details

Password Reset Process Simplified

06/11/2026 | 09:47 AM

We’re making it easier for you to reset your password and regain access to your Noridian Medicare Portal account. Starting June 19, 2026, the password reset and account unlock process will be streamlined by removing security questions and replacing them with a simpler, more convenient option.

What’s New
You will now be able to reset your password using a secure email link in just a few steps:

Select “Forgot Password”
Enter your registered email address and last name
Follow the secure link sent to your email

Why This Matters
This update is designed to improve your experience by:

Reducing the time it takes to reset your password
Eliminating the need to remember security question answers
Providing a secure and straightforward process through your email

Helpful Reminders

Use the same email address you registered with
Check your spam or junk folder if the email does not appear
Contact User Security if you need assistance

We’re committed to making the portal easier to use while maintaining strong security.

Enhanced Monitoring Controls Notification:

CMS identified a concerning trend of malicious actors stealing MBIs and using them to commit Medicare fraud. Some are misusing Medicare Administrative Contractor (MAC) MBI lookup tools. We’re implementing enhanced monitoring controls to prevent this abuse.

What You Need to Know

Only use the MAC MBI lookup tool for people you intend to provide a service or product to that you’ll bill to Medicare. Our enhanced monitoring compares the MBIs you look up against actual claims submitted with NPIs. If we notice an unusually high rate of MBI lookups without associated claims, your access to the lookup tool may be removed.

Make sure your MAC portal users are associated with NPIs in your organization on whose behalf they may perform MBI lookups. This helps us verify legitimate use and protects your access to the lookup tool.

Warning:

You are accessing an information system that may be a U.S. Government information system. If this is a U.S. Government information system, CMS maintains ownership and responsibility for its computer systems. Users must adhere to CMS Information Security Policies, Standards, and Procedures. For U.S. Government and other information systems, information accessed through the computer system is confidential and for authorized users only. By continuing beyond this notice, users consent to being monitored, recorded, and audited by company personnel. Unauthorized or illegal use of the computer system is prohibited and subject to criminal and civil penalties. The use of the information system establishes user's consent to any and all monitoring and recording of their activities.

Note: The information obtained from this website application, Noridian Medicare Portal, is as current as possible. There are times in which the various content contributor primary resources are not synchronized or updated on the same time interval.

This warning banner provides privacy and security notices consistent with applicable federal laws, directives, and other federal guidance for accessing this Government system, which includes all devices/storage media attached to this system. This system is provided for Government authorized use only. Unauthorized or improper use of this system is prohibited and may result in disciplinary action and/or civil and criminal penalties. At any time, and for any lawful Government purpose, the government may monitor, record, and audit your system usage and/or intercept, search and seize any communication or data transiting or stored on this system. Therefore, you have no reasonable expectation of privacy. Any communication or data transiting or stored on this system may be disclosed or used for any lawful Government purpose.