Alert Details

Friendlier, Clearer Account Activity Reminders

03/13/2026 | 10:10 AM

We’ve refreshed our account activity warning emails to make them clearer and easier to act on. The 20 day notice has been removed, and instead users will receive two friendly reminders—on days 25 and 29—before an account is disabled on day 30 if there’s no portal login. This approach provides clearer, more supportive guidance for users.